Responsible destination management in New York and beyond

At The Shackman Group, we believe that exceptional events and responsible practice are not in conflict — they are inseparable. We are committed to ensuring that our programs benefit the local communities we work in, minimise environmental impact and set a standard that our clients and partners can be proud of.

Our approach to sustainable destination management

Supporting local communities

We believe tourism should be profitable for all — not just for those at the top of the supply chain. We actively choose local suppliers, independent venues and community-rooted businesses wherever possible, ensuring that the economic benefit of every program flows into the neighbourhoods and people that make New York extraordinary.

Reducing our environmental

impact We are committed to finding meaningful ways to reduce the environmental footprint of every program we deliver. This means recommending low-impact transport options, sourcing sustainable catering wherever available, minimising single-use materials on-site and working with venues and suppliers who share our environmental values.

How we operate as a business

Sustainability starts in our own office. We operate as paperlessly as possible — invoices, proposals and documents are shared digitally. We power down equipment when not in use, encourage low-impact commuting and travel, and continuously look for ways to reduce our day-to-day footprint.

Sustainable events in New York — what we can offer your group

As your DMC partner, we can help you make more sustainable choices throughout your program without compromising on quality or experience:

• Low-carbon transport options within New York City
• Venue recommendations with green credentials and sustainability certifications
• Locally sourced catering and farm-to-table dining experiences
• Digital delegate management — paperless registration, digital itineraries and e-documents
• Carbon footprint guidance for your programme on request
• Community-focused experiences that give back to New York's neighbourhoods

Our commitment going forward

Sustainability is a journey, not a destination. We are continuously reviewing our practices, listening to our clients and raising our standards. If your organisation has specific ESG requirements or sustainability goals for your programme, we welcome that conversation — and we will do everything in our power to meet them.